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FAQ

Do I have to pay custom charges on my orders?

Unfortunately, RABAK is unable to determine what customs cahrges may be applied to overseas shipments. All customs charges (if any) are applied at the discretion of the carrier and local laws. All customs charges wiil be payable by the customer and will not be covered by RABAK. For more we will suggest contact your local customs offices.

When will you ship my order?

We will normally ship your order within 24 hours

Can we pay by credit card or Paypal?

Yes, you can certainly pay by credit card or Paypal

What are your payment conditions?

All our invoices are 30 days, net, unless we agree otherwise. Invoices are added to the package, and can also be send electronically or to a separate address, if required.
Pre-payment of order is rquired. We accept paypal or credit card

What if I have not received my order?

If an item from your order is yet to arrive, please be patient as it more likely being shipped from one of our global warehouses in. Feel free to contact us sales@rabak.com.ng for an update on the status of an order

What are my delivery options?

All orders are delivered using our worldwide e-packet shipping method. As we stock inventory in various warehouses across the globe, this is the most effecient method of delivery.

How long does it take for delivery?

There may sometimes be delays in case of customs inspections. It takes 7 days for delivery

What countries do deliver to? 

We currently deliver to all countries except the following countries:

  • North Korea
  • Cuba
  • Iran
  • Suda
  • Syria